YY SOFTWARES UK LTD is registered in England and Wales.
Registration Number 10256106.
Registered address: Suite 15, 58 Chetwynd Road, London, England, NW5 1DJ
Contact number: +44 7392 006006
Email: support@bigonlinedeal.com
YY SOFTWARES UK LTD is registered in England and Wales.
Registration Number 10256106.
Registered address: Suite 15, 58 Chetwynd Road, London, England, NW5 1DJ
Contact number: +44 7392 006006
Email: support@bigonlinedeal.com
Last updated: September 14, 2025
At Big Online Deal we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items and by law you have the right to cancel the purchase of most items within 14 days without giving any reason. You also have statutory rights where goods are not as described, not fit for purpose or not of satisfactory quality.
If you are a consumer (i.e. you are not a business),You have the statutory right to cancel your order for any reason within 14 days beginning with the day you receive the item, to exercise your cancellation right please contact us at returns@bigonlinedeal.com.
You can return most products from the wpautoterms site_name site within 14 days of the day you receive the item. All goods contained in your order must be returned in their original condition (together with all packaging and labelling), and show no signs of use or damage. Understandably, things like food and Alcoholic beverages whose actual value is dependent on fluctuations in the market which the supplier cannot control, custom-made goods, perishable items and items that are sealed for personal hygiene reasons where they have been unsealed, Handmade items, Goods which may deteriorate or expire rapidly, A service, if the supplier has fully performed it and you accepted when you placed your order that the supplier could start to deliver it, and that you could not cancel it once delivery had started, jewellery worn in a piercing are excluded from this policy. Audio-visual products are excluded if unsealed or already downloaded. If you used the product more than necessary for checking it we can reduce or even refuse reimbursement.
Please note that this returns policy doesn’t affect your statutory rights and therefore doesn’t affect your right of cancellation as described above.
Note: Please note that, as set out in our Return and Refund Policy, a returned item must be in the same condition in which it was received. This means that new items must be returned in the exact condition in which you received it (including all accessories) . Refunds for returned items that are not received in this condition, may be reduced or even refused.
If your contract is cancelled in full, we will provide you with a refund for the item(s) within 14 days of our receipt. You must pay the cost of returning the product(s). We are not obliged to give you a refund until we receive the product(s) back from you. We strongly recommend that you send the products using a secure or traceable method – i.e. Recorded/Special Delivery – and that you retain your proof of postage. If you have paid a delivery charge upon your order, we will also refund the standard delivery charge to you. Please note, if you have used one of our quicker delivery options we will only refund the standard delivery charge.
Last updated: January 20, 2020
Most of the orders placed before 14:00 pm are sent on the next working day using the service that you choose at the check out. In some cases please allow us 2-3 working days to prepare your order for delivery.
Most of the orders placed after 14:00 pm are sent on the day after the next working day using the service that you choose at the check out. In some cases please allow us 2-3 working days to prepare your order for delivery.
Last updated: September 14, 2025
YY SOFTWARES UK LTD (“us”, “we”, or “our”) operates the BigOnlineDeal.com website (the “Service”).
We collect certain information by automated means when you visit us through various means such as “cookies,” “web beacons” and IP addresses, as described in this policy.
The YY SOFTWARES UK LTD entity is responsible for processing your information (the “data controller”). Please note that Big Online Deal is the trading name of the data controller.
Like many companies, our websites may use “cookies.” Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We may use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.
Certain pages on our websites may contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our websites, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our website visitors come. We also may use this information to enhance our websites.
Categories of cookies and other automated technologies
These cookies are essential in order for our site to operate properly and enable you to use its features. Without these cookies, certain services (like shopping carts, etc.) cannot be provided.
These cookies collect information about how visitors interact with our websites, such as what pages are visited and what errors may have occurred. The information collected is used to improve how our websites work.
These cookies allow our websites to remember choices our users make (such as user name) and to provide enhanced and more personal features. They can also be used to remember changes made to parts of our website that users can customise.
These cookies are used to deliver adverts more relevant to users based on their interests. They can also be used to limit the number of times users see an advertisement as well as help measure the effectiveness of an advertising campaign. They can be placed on a device by us or by a third party with our consent. For example, where you choose to link to various social networks (such as Facebook, Twitter and Pinterest) via our website, these social network sites may place cookies on your device and use these to target advertising to you on their or other websites.
Cookies are used with your consent in accordance with applicable law. You can stop cookies being downloaded on to your computer by selecting the appropriate settings on your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting www.allaboutcookies.org. Please note, however, that without cookies you may not be able to take full advantage of all our website features.
In addition to the browser-based controls, you can manage third party cookies by visiting aboutads.info/choices/ and youronlinechoices.eu/.
If you have any questions about our information practices, please contact our Data Protection Officer by email at data_protection@bigonlinedeal.com or write to us at:
Data Protection Officer
YY SOFTWARES UK LTD Suite 15, 58 Chetwynd Road, London, England, NW5 1DJLast updated: September 14, 2025
Please read these Terms of Use (“Terms”, “Terms of Use”, “Terms and Conditions”) carefully before using the https://bigonlinedeal.com website (the “Service”) operated by YY SOFTWARES UK LTD (“us”, “we”, or “our”).
YY SOFTWARES UK LTD is registered in England and Wales. Registration Number 10256106. Registered address: Suite 15, 58 Chetwynd Road, London, England, NW5 1DJ.
Access to and use of this website and the products and services available to purchase through this site are subject to the following Terms and Conditions. By using this website you are agreeing to be bound by our Terms and Conditions, our Privacy Policy and our Cookie Policy.
The Terms and Conditions may be changed or updated by YY SOFTWARES UK LTD from time to time and without prior notice. We will indicate at the top of the Terms and Conditions the date on which they were last updated and any use of the site following such a change assumes acceptance of the new Terms and Conditions.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
You may use the website only in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which include complying with all applicable laws, regulations and codes of practice within the UK and any other jurisdiction from which you are accessing the site.
In using the site you agree that you:
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Our Privacy Policy outlines how this information will be collected and managed. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
If you are provided with a User ID, password or other information as part of our procedures it is your responsibility to treat such information as confidential and not disclose it to any third party. We reserves the right to disable any User ID or password either chosen by you or allocated by Us in the event that We believe you may have failed to comply with the Terms and Conditions.
You are responsible for your method of access to this website. You are also responsible to ensure that all persons accessing this website through your internet connection are aware and in compliance with the Terms and Conditions.
You may purchase certain goods online at https://bigonlinedeal.com. Please see our Delivery information for details of delivery charges and restrictions. The delivery times given are estimated and from time to time may be affected by events outside our control, for example inclement weather or postal strikes, for which we will not be responsible.
By placing an order online you make an offer to purchase in accordance with these Terms and Conditions. We will acknowledge receipt of your order both online and via an email order confirmation but this does not constitute our acceptance of your offer to purchase. Your offer has been accepted only when we have confirmed that the order has been paid. Payment is taken at the point of placing the order.
You can return items within 14 days of receipt. Please see our Return and Refund Policy for exclusions, conditions and method of return.
We always aim to ensure that all details, descriptions and prices appearing on this website are accurate, but from time to time errors may occur. While we try to accurately represent the colour of an item in our photography representation of the item may be affected by the settings of the computer on which it is viewed.
Where we have made an error in the price of an item on our site we reserve the right to withdraw this item from sale at this price and present it at the correct price. If you have placed an order at the incorrect price, we will inform you of the error and give you the opportunity to confirm your order at the correct price, or cancel the order.
All prices shown on this website are inclusive of all applicable taxes, fees, and charges. Our company is not registered for VAT, so we do not charge VAT on our products. Delivery costs are charged in addition to the product price and included in the total cost. Any additional charges are clearly displayed where applicable and included in the total cost.
We will charge your card upon placing the order.
All items sold are subject to availability and while every effort is made to fulfil your order, products turn over very quickly in our warehouse and on rare occasions the item you require may not be available although you have received a confirmation of your order. We will advise you by email if we have to cancel your order for this reason, and refund your payment.
If you are a consumer (i.e. you are not a business) you have the right to cancel your contract with us and receive a full refund. You have 14 days from the day on which you receive your order to notify us that you wish to cancel, and you may do so by writing to us at returns@bigonlinedeal.com. If you receive the items from your order on different days, this cancellation period shall end 14 days after the day on which you receive the final item of your order. You must then return your order in full without delay by post (at your own cost and risk). All goods contained in your order must be returned in their original condition (together with all packaging and labelling), and show no signs of use or damage. We reserve the right to refuse a refund if the goods do not meet this standard.
If your contract is cancelled in full, we will provide you with a refund for the item(s) within 14 days of our receipt. If you have paid a delivery charge, we will also refund the standard delivery charge to you. Please note, if you have used one of our quicker delivery options we will only refund the standard delivery charge.
This right does not apply to perishable items, customised goods and items that are sealed for personal hygiene reasons where they have been unsealed, including jewellery worn in a piercing.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.
The Service and its original content, features and functionality are and will remain the exclusive property of YY SOFTWARES UK LTD and its licensors.
Our Service may contain links to third-party web sites or services that are not owned or controlled by YY SOFTWARES UK LTD.
YY SOFTWARES UK LTD has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that YY SOFTWARES UK LTD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Access to this site is provided on a temporary basis and we reserve the right at any time to
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You may link to this website according to the following guidelines. We reserve the right to withdraw linking permission without notice if we believe these guidelines are not followed.
Our website may contain links to sites not owned or operated by Us. These links are not intended to be referrals or endorsements of the linked sites and YY SOFTWARES UK LTD provide them for your convenience only. We are not responsible or liable for any part of the linked site including any information presented. You should familiarise yourself with the terms and conditions and privacy policy of the linked site.
Our website may also contain links to other sites operated by YY SOFTWARES UK LTD. We advise you to review the legal, privacy and security information for each such site to which you link as the terms and conditions and privacy policies may vary slightly from site to site.
Except as otherwise expressly noted, all images, illustrations, designs (including product designs), graphics, icons, photographs, text, audio clips, video clips and other materials that appear as part of the website as well as the selection, arrangement and organisation of the foregoing and the website as a whole (collectively “Content”) are subject to copyright, trade mark, service mark, trade dress and/or other intellectual property rights or licences and rights of publicity and privacy, all worldwide rights, titles and interest in and to which are owned by, licensed or which may otherwise be used by YY SOFTWARES UK LTD. All software used on this website is the property of YY SOFTWARES UK LTD and is protected by UK and international copyright and other intellectual property laws.
Guidelines for use
Other than personal information which is subject to our Privacy Policy, all comments, blogs, feedback, suggestions, ideas, original materials such as stories, artwork, computer code or product and marketing ideas and any other submissions disclosed, submitted or offered to Us on or through the website or otherwise disclosed, submitted or offered by you to us (collectively “Submissions”) shall be and remain the property of YY SOFTWARES UK LTD. Such disclosure, submission or offer of Submissions and your agreement to these Terms and Conditions shall constitute an assignment to YY SOFTWARES UK LTD of any intellectual property rights.
You warrant that any Submissions comply with those standards, and you indemnify us for any breach of that warranty. As such YY SOFTWARES UK LTD will own exclusively all such rights, titles and interests and shall have the right to use, reproduce, create derivative works based upon, disclose, publish, distribute, display and publicly perform, any Submissions and not be limited in any way in its use, commercial or otherwise of any Submissions. Further, YY SOFTWARES UK LTD shall be under no obligation to maintain any Submissions in confidence, pay to users any compensation or royalties for any Submissions or provide attribution to any users for any Submissions. YY SOFTWARES UK LTD shall have no obligation to keep confidential, use, return or review any Submissions.
YY SOFTWARES UK LTD will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other use of the website.
The website, its content, any material displayed on this website, any information available on or through this website and the software is provide “as is” and “as available” and without any guarantees, conditions or warranties of any kind, either express or implied, as to its accuracy to the fullest extent permitted pursuant to applicable laws.
Unless expressly stated to the contrary, to the fullest extent permitted by law, YY SOFTWARES UK LTD and its suppliers, content providers and advertisers will not be liable in contract, tort, (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Terms and Conditions for:
YY SOFTWARES UK LTD does not represent or warrant that your use of the website, or the operation or function of the website or any services offered in connection with the website will be uninterrupted or error free; that defects on the website will be corrected; or that the website or its server or any links are free of viruses or other harmful elements. YY SOFTWARES UK LTD makes no representations or warranty that the website, materials, software or any product offered or purchased through the website is applicable or appropriate for use or access in locations outside the United Kingdom.
Nothing in these Terms and Conditions shall limit YY SOFTWARES UK LTD‘s liability for death or personal injury arising from negligence, nor for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor for any other liability which cannot be excluded or limited by law.
You agree to indemnify, defend and hold harmless YY SOFTWARES UK LTD‘s directors, officers, employees, consultants, agents and affiliates, from any and all third-party claims, liability, damages and/or costs (including but not limited to, legal fees) arising from your use of this website or your breach of these Terms and Conditions.
YY SOFTWARES UK LTD shall have the right in our absolute discretion at any time and without notice to amend, remove or vary the service and/or any page of this website. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If any part of the Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms and Conditions will not be affected. All other terms will remain in full force and effect. So far as possible where any term or part of a term can be severed or removed to render the remaining part valid, the term shall be interpreted accordingly. Alternatively, you agree that the term shall be rectified and interpreted in such a way that closely resembles the original meaning of the term as is permitted by law.
If you have any questions about these Terms, please contact us.
Last updated: July 21, 2022
YY SOFTWARES UK LTD (“us”, “we”, or “our”) operates the Big Online Deal website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://bigonlinedeal.com
Typically, we will collect, store and process information about you if you use our websites to view or buy products or if you voluntarily provide us with such information, for example when you subscribe to our mailing list, enrol in our loyalty programme, enter a promotion or competition, contribute content about yourself to our websites, whether by direct upload, posting such content to one of our social media pages or by using a hashtag or other identifier that we use to integrate social media content with our websites, or if you apply for a job or take part in inquiries or surveys. This information will be processed by electronic means and includes:
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Google, as a third party vendor, uses cookies to serve ads on our Service.
Our website collects certain information by automated means when you visit us. You can learn more about this activity by visiting our Cookies Policy.
Subject to applicable law, we may collect, use, disclose or otherwise handle your information in pursuit of our legitimate business interests while maintaining appropriate technical and organisational measures to protect the information. These interests include to:
Where we have a contract with you, we process your personal information as necessary for performance of the contract. This includes to:
We also may use the personal information we collect to protect us against and prevent fraud, claims, and other liabilities and to comply with or enforce applicable legal and regulatory requirements, industry standards, and our policies and terms. We use personal information for these purposes when it is necessary to protect, exercise or defend our legal rights, or when we are required to do so by a law that applies to us. This includes to:
If we plan to use the personal information that you provide to us for other purposes beyond those described above, we will provide you with information about that processing at the time of collection.
We do not sell, otherwise disclose, or share information we collect and hold about you, except as described in this Privacy Policy.
We share personal information with third parties who perform services on our behalf. We use third parties to host our websites or mobile apps, operate certain of its features, send e-mails, print or send mailings, run our sweepstake’s, contests or other promotions, conduct customer research, authorise and process your payments, manage and analyse data and our advertising effectiveness, provide customer support, manage customer claims, prevent fraud, protect our assets and data, and fulfil orders. These third parties are not authorised by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Any personal information shared with such third parties is protected as described below.
Subject to applicable law, we may also share the personal information we obtain with our affiliates, subsidiaries and other group companies for the purposes described in the prior paragraph. If we share your personal information with such entities, we will ensure that an adequate level of protection is in place to protect your personal information in accordance with applicable law.
We also may disclose information about you: (1) if we are required to do so by law, regulation or legal process (such as a court order or subpoena) including lawful requests by public authorities to meet national security or law enforcement requirements; (2) in response to requests by government agencies, such as law enforcement authorities; (3) for the purpose of or in connection with legal proceedings, or otherwise for the purpose of establishing, exercising or defending our legal rights; or (4) when we believe disclosure is necessary or appropriate in connection with an investigation of suspected or actual illegal activity.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganisation, dissolution or liquidation), but only where we have first taken reasonable steps to ensure the security and confidentiality of your information.
We maintain appropriate technical and organisational measures to protect personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access. However, we cannot guarantee the effectiveness of these safeguards, and nothing in this notice shall be construed as an express or implied warranty against loss, misuse or unauthorised access, disclosure, alteration or destruction.
Service providers who might have access to your information in order to provide services on our behalf will be contractually obliged to keep such information in confidence, implement adequate data security measures, and may not use that data for any other purpose.
Our websites may contain links to other third party websites for your convenience and information. These websites may operate independently from us. Linked websites may have their own privacy policies or notices, which we strongly suggest you review if you visit any linked website or applications. We are not responsible for the content, use or privacy practices of any website or applications that are not affiliated with us.
We take reasonable steps to ensure that the information we process is reliable for its intended use, is accurate, up-to-date and complete, and is limited to the information required to carry out processing for the purposes described in this Privacy Policy. We retain your information for as long as necessary to fulfil the purposes for which we collect it, except if required otherwise by law.
We may transfer to and store the information we collect about you in countries other than the country in which the information was originally collected, including the United States and other destinations outside the European Economic Area (“EEA”), in accordance with applicable law. Those countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries, we will protect the information as described in this Privacy Statement and comply with applicable legal requirements providing adequate protection for the transfer of information to countries outside the EEA. This includes by entering into the European Commission’s EU Standard Contractual Clauses with the data recipients, ensuring that the data recipient has certified to the EU-U.S. Privacy Shield Framework, or ensuring that the data recipient has implemented Binding Corporate Rules. To obtain a copy of the safeguards we have put in place, please contact us as indicated below.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Subject to applicable law, you may have certain rights with respect to our processing of your information. You have the right to request access to the information we hold about you, obtain confirmation as to whether or not information concerning you exists, be informed of the content and source of such information and check its accuracy. In addition, subject to applicable law, you have the right to correct, update, erase, restrict, or object to the use of, your information held by us.
Also subject to applicable law, you have the right to receive a copy of your personal information in a structured, commonly used, machine readable format, including a right to have that personal information transmitted to another organisation.
If you change your mind and no longer wish to receive marketing communications from us, you have the right to request that we cease sending marketing communications, whether by email or otherwise, to you. You can do this by:
You can withdraw any consent given to us at any time and free of charge, but you may no longer be able to benefit from our services if you do so.
To exercise these rights or to make a complaint or submit an inquiry about our privacy practices, please contact our Data Protection Officer by email at data_protection@bigonlinedeal.com or write to us at:
Data Protection Officer
YY SOFTWARES UK LTDSuite 15,
58 Chetwynd Road,
London, England,
NW5 1DJ
You also may lodge a complaint with the data protection authority in your country if you are not satisfied with our response.
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our processing of your information and privacy practices. We will post a prominent notice on each of the applicable websites to notify you of any significant changes to our Privacy Statement and indicate at the top of the Privacy Statement when it was most recently updated.
If you have any questions about this Privacy Policy, please contact us.